Shipping and Return Policy

We allow cancellations within 24 hours of purchase. Since all sets are custom-made per customer, it is important to ensure that any slight variations in color between the actual product and the representation on our website will be acceptable to you. Additionally, please ensure that you order the correct size, as we cannot take responsibility for incorrect size orders.

If you receive a damaged product, please contact our customer service team within 3 days of receiving your order. We kindly request that you provide clear photographs of the damaged nails to help us assess the issue. Our team will review your case and, if deemed valid, provide a refund for the damaged nails. 

Once packages are dropped at Post Office, they are tracked but out of our hands, for this reason we will not responsible for lost, damaged, miss-delivered or stolen parcels.

Shipping Price:

a. orders less than $60.00: $8.99

b. orders more than $60.00: FREE

Processing time (making of the customized nails) : 3-5 days depending on the design. 

Due to the complexity of these designs and the meticulous attention to detail required, the delivery time for these Designer Styles may be longer. However, we assure you that the wait will be worth it, as these nails are considered works of art.

Estimated Shipping: 6-10 Days

For further information, please contact us at eclairenailstudios@gmail.com. Kindly note that we do not offer free returns unless the product was damaged or incorrect items have been sent.

Returns: Due to sanitary reasons, we do not accept returns except in cases of damaged products. If your item arrives damaged, please contact us for assistance. We appreciate your understanding and are committed to ensuring your satisfaction.

How long will these nails last?

Get the most out of your Éclaire Studio press-on nails with our adhesive tabs, designed for 4-10 days of wear!

The longevity of your manicure largely depends on proper nail preparation and application technique. For optimal results, be sure to follow the steps in our 'How To Apply' guide.

Plus, the good news doesn't stop there—our nails are reusable up to 6 times! Enjoy stunning nails again and again

How can I reuse the press ons?

Enjoy the versatility of our press-on nails which can be reused multiple times.

Adhesive Tabs: To prepare for another application, simply remove the used adhesive tabs from the backside of the nails and place it back to the storage box for next time.

Glue: If you choose to use glue, remove the nails carefully and gently file away any excess glue from the nails.

Please note, we DO NOT recommend using glue if you plan to reuse the nails. Glue can cause damage to both your natural nails and the press-on nails.

Application Instructions

Video Instruction Available on Instagram:  https://www.instagram.com/reel/C0senXGMt6U/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== 

  1. Buff your nails, make sure you also buff the sides
  2. Clean your cuticles
  3. Clean it with alcohol wipe
  4. Apply the adhesives to your natural nails
  5. Use the other end of the cuticle cutter to flatten out any air bubbles from the adhesive.
  6. Remove the top layer of the adhesive (Long lasting tip: heat it up a bit with the hair dryer) 
  7. Place the press on nail close but not on your cuticles at a 45 degree angle
  8. Push the nail closer to your cuticles, once it reaches the edge, fully push down the entire nail
  9. Press it down for 5 seconds
  10. Avoid water for the next 1-2 hours

 

 

 

 

Removal Instructions

  1. Fill a bowl with warm water add some soap if possible. 
  2. Place your hand in the bow for 2-5 minutes 
  3. Take the cuticle stick and use it to carefully remove the gel tabs from your natural nails. Begin at the point where the gel tab connects to the nail bed and slowly work your way outwards.
  4. After removing the jelly tape, remove any remaining adhesive. Keep the nails in your dust box for future use.

    Do you offer customizations?

    We proudly offer personalized customizations to bring your unique nail visions to life!

    A $9.00 customization fee will be added to the cost of your bespoke design.

    Please note that all custom orders are final and CANNOT be returned or exchanged. Due to the detailed nature of these designs, the processing time may vary based on the complexity and availability.

    To request a customization, please send us a direct message on Instagram or email us at eclairenailstudios@gmail.com . Include images or a detailed description of your desired set, covering all 5-10 nails, along with your preferred length, shape, and size.

    We look forward to creating something truly special for you!

    How long does it take to ship?

    Our nail professionals will begin crafting your customized order as soon as it's placed.

    Depending on the complexity of the design, the processing time may vary between 3-5 days. Once crafted, your order will be shipped, with an estimated delivery time of 6-10 business days.

    Please note: Due to the intricate nature of these designs and the meticulous attention to detail required, delivery times for our Designer Styles may extend beyond the standard period. Rest assured, the wait will be worthwhile as each set is a masterpiece in its own right.

    We appreciate your patience and are excited for you to experience the beauty and craftsmanship of our handmade nails.

    What if I lose a nail?

    Currently, we do not offer replacement for individual nails. If you require a replacement, a new set will need to be purchased.

    To ensure you don’t lose any nails that may detach, we recommend keeping them in a safe place where they can easily be found.

    Thank you for your understanding.

    What's Included in the Purchase?

    Each nail set purchase comes complete with a handy tool kit to ensure you have everything you need for a perfect application.

    The kit includes adhesive tabs, a cuticle stick, a nail file, and a nail buffer.

    Enjoy a salon-quality manicure from the comfort of your home!